CX OUTSOURCING

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BPO

Contact Centre Business Process Outsourcing, commonly referred to as BPO, refers to the process of outsourcing a company’s contact centre duties to a specializing firm. Through our work in Contact Centre BPO, we enable our clients to shift their focus from customer care onto other pressing tasks that can help elevate their companies to greater heights.

BPO

Contact Centre Business Process Outsourcing, commonly referred to as BPO, refers to the process of outsourcing a company’s contact centre duties to a specializing firm. Through our work in Contact Centre BPO, we enable our clients to shift their focus from customer care onto other pressing tasks that can help elevate their companies to greater heights.

Advantages include:

  • A multilingual workforce – Our contact centres currently support 20+ languages.
  • A reliable home agent model – Scalable Canada wide.
  • Both local + offshore location options – Situated in hotspots such as India, Jamaica, and the Dominican Republic.
  • Pricing – Clients receive pricing advantages based on current Canadian exchange rates.

BPO

Contact Centre Business Process Outsourcing, commonly referred to as BPO, refers to the process of outsourcing a company’s contact centre duties to a specializing firm. Through our work in Contact Centre BPO, we enable our clients to shift their focus from customer care onto other pressing tasks that can help elevate their companies to greater heights.

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